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Functional Specialist

We are seeking a skilled and experienced Functional Specialist to join our dynamic software services team.

As a Functional Specialist, you will play a crucial role in identifying business requirements, designing software solutions, and ensuring successful implementation for our clients. You will work closely with clients, software developers, business analysts, and project managers to deliver high-quality solutions that align with client needs and industry best practices.

Responsibilities

  • Conduct in-depth interviews and workshops with clients to understand their business processes, objectives, and pain points.
  • Document functional requirements, user stories, use cases, and process flows to capture the client’s needs accurately.
  • Design functional solutions that align with client requirements, industry best practices, and company standards.
  • Prepare detailed functional specifications, system configuration, and customizations guidelines for developers and implementation teams.
  • Collaborate with cross-functional teams, including developers, business analysts, project managers, and quality assurance, to ensure seamless software implementation.
  • Effectively communicate and present the proposed solutions to clients, gathering feedback and addressing concerns to ensure client satisfaction.
  • Work closely with technical teams to oversee software implementation, customization, and configuration, ensuring that the solution meets functional requirements and aligns with client expectations.
  • Conduct thorough testing, including functional, integration, and user acceptance testing, to identify and resolve defects and issues.
  • Provide ongoing support to clients, addressing functional inquiries, troubleshooting issues, and resolving system discrepancies.
  • Conduct end-user training and create user manuals and documentation to ensure users understand and can effectively utilize the software solution.

Requirements and skills

  • Bachelor’s Degree in Engineering/ Computer Science or equivalent is required
  • 2 years of experience developing applications
  • Strong understanding of object-oriented programming principles and design patterns
  • Experience with relational databases and SQL, SQL/PL
  • Experience with unit testing and test-driven development
  • Experience with REST APIs
  • Experience in Linux is a plus
  • Banking business knowledge is a plus
  • Java EE technologies knowledge is a plus
  • Excellent problem-solving and debugging skills
  • Ability to work independently and as part of a team
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